End-to-End Digital Transformation Services
Digital transformation is the process of planning and executing an individual business strategy for digital adoption. Medium and large enterprises partner with ScienceSoft to find improvement opportunities in their business processes and launch digital transformation.
True to Our CEO’s Word – See How We Can Apply Digital Transformation for You
Customer experience transformation
We create customer experience programs focused on digital engagement and multitouch customer journeys. It allows our clients to stand out in the market competition and stay strong in crisis times thanks to the established digital presence.
Elements of digital transformation:
- Ecommerce launch in B2C and B2B segments.
- Immersive digital experience: AR-powered apps, 3D product modeling, live video integration.
- IoT-assisted in-store experience: smart shelves, connected consumers, personalized store navigation.
- Programmatic advertising tools.
Customer service transformation
We help businesses create fast, helpful and proactive digital customer service. This way, it becomes a building block of lasting customer loyalty.
Elements of digital transformation:
- IoT-enabled remote servicing.
- Multi-channel customer service desk.
- AI adoption for task automation and data-driven insights for faster case resolution.
- Intelligent chatbots.
Supply chain transformation
By redesigning supply chains, we help make them faster and more flexible and take associated risks under control. Positive changes are possible throughout supply chain management.
Elements of digital transformation:
- No-touch supply chain planning.
- Ad-hoc demand forecasting.
- E-procurement.
- Dynamic pricing.
- RFID-based warehouse management.
- Multichannel order management.
Corporate finance transformation
We help companies digitalize up to 90% of corporate finance-related tasks and, thus, drive significant time and cost savings and improvements in financial data accuracy.
Elements of digital transformation:
- Automation of document processing, financial calculations, and bookkeeping.
- AI-powered big data processing to support financial planning and analysis.
- In-house banking, automated POBO and ROBO/COBO operations.
- Blockchain-based recordkeeping to improve security of sensitive data.
The Financial Times Includes ScienceSoft USA Corporation in the List of the Americas’ Fastest-Growing Companies 2023
For the second year in a row, ScienceSoft USA Corporation ranks among 500 American companies with the highest revenue growth. This achievement is the result of our unfailing commitment to provide high-quality IT services and create best-value solutions that meet and even exceed our clients’ expectations.
How We Unfold Digital Transformation
- In-depth investigation of the current business state
- At this step, we:
- Get an overall business picture: size, geographical presence, major processes, business model(s), product/service lines, supply chains, finance.
- Find out business goals and a planned roadmap for further company development. As the vision of different stakeholders may differ, we consolidate the opinions and ultimately advise on how the strategy may be tuned in view of digital transformation.
- Define business areas subject to transformation and study them thoroughly using business process assessment, interviews, problems/goals decomposition, value stream mapping.
- Identify areas of waste:
- Time and energy waste for manual, repetitive, excessive activities.
- Defects in end products or processes and costs associated with their correction.
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Digital transformation strategy
- At this step, we:
- Set up long-term digital transformation goals.
- Prioritize goals based on the expected impact and urgency.
- Plan a sequence of manageable initiatives taken to achieve the goals.
Risk mitigation
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Throughout the entire digital transformation, we control the risks of:
- Operational complexity to prevent user-unfriendliness in apps or overcomplicated processes hard to adopt.
- Unresponsiveness or lagging performance of business apps caused by improper architecture.
- Unresponsiveness or lagging performance of business apps caused by improper architecture.
Program and project management
- We concert all the activities planned for digital transformation and help:
- Coordinate multiple autonomous teams.
- Establish the practice of continuous integration and continuous deployment (CI/CD).
- Manage the costs and achieve maximum business value for the given budget.
Digital Transformation Technologies We Use to Ensure Business Value
Edge computing & low-latency network
Cloud computing
Robotic process automation
Machine & deep learning
Natural language processing
Image analysis
Artificial intelligence & data science
Internet of Things
How ScienceSoft Will Create Your Digital Transformation Profit
Digital transformations are vast in scale and cost. So, before rushing into this experience, you need to understand if the investment will pay off. Below, we describe the most common opportunities created by digital adoption, but surely you will have even more benefits arising from your individual digital transformation strategy.
Increased
- Asset efficiency
- Labor productivity
- Sales opportunities R
Reduced
- Paperwork
- Operational costs
- Machinery downtime
Improved
- Product quality control
- Response to demand fluctuations
- Employee satisfaction
Faster
- Document routing
- Response to demand fluctuations
- Resolution of customer service cases
Transparent
- Interdepartmental coordination
- Approval procedures
- Business performance metrics
Accelerate through Digital Innovation with ScienceSoft
Being truly goal-oriented, we can lead your business through a full transformative strategy with your ambitious professional goals in mind. Our expertise helps us perform well in large-scale projects:
- We are in IT since 1989 and have gained vast experience in all key business processes due to decades of consulting and development of diverse software solutions.
- We have Fortune 500 companies among clients, so we are used to working with enterprises of a large scale – billions of revenue, thousands of employees.
- We get more than half of revenue from long-term engagements – we are seriously committed to create maximum value for our clients.
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